الدليل الكاامل للمهارات التواصل ..،

السلام عليكم ورحمة الله وبركاته




يسأل الكثير عن كيفية التعبير عما يريدون باللغة الإنجليزية بالرغم من أن بعضهم قد يجيد اللغة لذا أقدم


هذه المجموعة علها تكون مفيدة و من المفضل أن تنسخوها و تحفظوها فى ملف Word ..









English Communication Skills




Asking for information
طلب معلومة




Excuse me. Could you tell me where ... is?
Excuse me. Can you tell me...?
Do you know...?
You wouldn't know..., would you?
Do you happen to know...?
I'd like to know..., please.
And there's another thing I'd like to know...
I would be interested to know...
Please could you tell me...








Asking for directions
السؤال عن الإتجاهات


Excuse me, could you tell me how to get to ... (place), please?
Which way is the ... (place), please?
Could you tell me where ... is, please?
Do you know where ... is?





Asking someone to repeat
طلب اعادة ما قاله شخص ما



Could you say that again, please?
Would you mind repeating that, please?
Could you repeat that, please?
I'm sorry I didn't catch that.
I'm sorry, what was ... again?
I'm sorry?
I beg your pardon?
I'm sorry, what was that?





Checking that you've understood
التأكد من أنك قد فهمت




So, I / We have to...
Do you want me / us to...?
Am I / Are we supposed to...?
Should I...?
So, the (general/basic) idea is to...
Do you mean...?
Does this mean that...?
So am I right in saying...?
So, what you're saying is...






Expressing uncertainty
التعبير عن عدم اليقين



I'm not really sure but I think...
I can't say for certain but...
It's difficult to say exactly but perhaps...
I couldn't say, really...
I'm not sure.
I don't know for sure but...







Giving yourself time to think
اعطاء نفسك الفرصة لكى تفكر



Well, let me see...
Let me think...
Let me get this right...
Um, well, that's a difficult question / that's an interesting question.
I'll have to / Let me think about that for a moment...
I think it's difficult to answer that question...
How shall I put it?...
Now, how can I best say this...?




Interrupting politely
مقاطعة الحديث بأدب



Could I just say something?
Actually, I'd just like to say...
Sorry to interrupt, but...
Oh, while I remember / before I forget...
Excuse me...
May I interrupt?





Saying you don't know
التعبير عن عدم التعرف على أمر ما



I'm afraid I can't help you.
I'm sorry, I don't know.







BEING POLITE
التعبير بأدب


و هى لها عدة طرق





Showing interest
اظهار الإهتمام




Uh-huh!
Right!
Really?
That's interesting!
And?
What then?
Oh?
What happened next?





Showing that you're listening
اظهار أنك تستمع بشغف



Now, you mentioned...
So, that's how...?
Yes, I was going to ask you about that...
Could you give me / us an example of...?
Could you explain in more detail...?






Thanking and responding
التعبير عن الشكر و الإمتنان




Many thanks.
Thanks a lot.
That's very kind of you.
Thank you very much
Not at all.
It's a pleasure. / My pleasure.
You're welcome.
Don't mention it.
Any time.
That's OK / all right.
I'm glad to have been of some help
.




Apologising
الإعتذار



Sorry
I'm very/awfully/so/extremely sorry.
Excuse me.
Sorry, (it was) my fault.
I do apologise.
Please accept my apologies.
Accepting an apology
That's all right/OK.
Not to worry.
That's quite/perfectly all right.
No reason/need to apologise.
Don't worry about it






TALKING ABOUT ACTIONS
التعبير عن الأفعال





Giving instructions
اعطاء التعليمات





Make sure...
Remember... (to do).
Be careful... (not to do).
Don't forget... (to do)
Giving directions
Go straight on.
Take the first/second on the left / right.
Turn left / right.
Go along... as far as...
Take the number 7 bus / tram.
Get off (the bus / tram) at... (place).
Carry on until you see...
Look out for...







Checking someone has understood
التأكد من الشخص قد فهم ما تصبو إليه


Are you with me?
Did you follow that?
Have you got that?
Is everything clear so far?
Does that seem to make sense?





Sequencing actions
كلمات الترتيب ( التتابع )





First of all, ...
Next, ...
Then, ...
After that, ...
Finally, ...




Making suggestions
الإقتراح



Shall I / we... (do)?
Let's... (do).
Why don't I / we... (do)?
How about... (doing)?
What about... (doing)?
I think we should... (do).
I suggest that we... (do).
It might be a idea if we / you... (do).
I think the best way of dealing with this situation would be to... (do).
If you ask me, I think we / you should... (do).
We could...







Agreeing to a suggestion
الموافقة على اقتراح



Yes, I think that's a idea.
That's probably the best option.
Sure, why not?
Yes, definitely.
By all means.
Good idea!





Rejecting a suggestion
رفض اقتراح


Yes, but wouldn't it be better to... (do).
That's a idea, but... (do).
Making invitations
What are you doing on... (day)?
Have you got any plans for... (day/time of day)?
Would you like to... (do)?
Do you fancy... (doing)?
What about... (doing)?






يتــبع